Some things to keep in mind for your appointment:
- Please schedule your time to allow you to stay for your entire appointment. We have allocated one hour for you.
- We will provide ONE person to help you unload. If more than one person is required, please be prepared to assist us. We will not be responsible for any damage that occurs while unloading.
- There is a 15 item limit for this appointment. If you are bringing more than 15 items there is a maximum of 25 items and we must know in advance to book additional time. Depending on availability we may have to offer a new appointment date in order to accommodate the extra time required.
- Furniture, China, Chandeliers, Art and Rugs, must be pre-approved (if you have not already done so, please email a picture in advance of your appointment so that we do not waste your time and / or effort)
- All items should be cleaned / polished before your appointment
- If you are more than 15 minutes late for your appointment we may not be able to accommodate you at that time and may need to re-schedule.
Please call one hour in advance so we can have your item(s) ready for you.
Bring your receipt of purchase. If you are sending someone else to pick up your purchase, please send an email to us letting us know whom you authorize us to release it to.
Be prepared... Bring a vehicle large enough, bring your own blankets, straps, cushions, twine, rope, etc.
Park in front of the overhead garage door and come into the store to inform us that you are here to pick up your item(s).
We will be happy to provide ONE person to assist you, but, be ready to do some lifting!
Keep in mind that Encore Interiors bears no responsibility for any damage that may occur during the loading process.
Items must be picked up within 7 days of purchase.
Pick-Ups are handled on a first come, first served basis.
You will receive a phone call the afternoon before your delivery to give you a 2 hour delivery window.
If you live in a condo, let the building know of the delivery date. If the building requires a Certificate of Insurance, please contact us.
If an item will not fit in an elevator, through a doorway, or in a stairwell, we will not refund the purchase.
Please measure carefully before you purchase.
Please make us aware before your delivery of any special circumstances. Such as - Do items have to go up stairs or have you had delivery issues before?
Please fill out the address change form here and email it from your email address on file.
No. We only accept consignment. What is consignment? Please click here to learn more.
We are open from 10 AM - 6 PM daily.
We are closed on Thanksgiving, Christmas Eve, Christmas Day, and Easter.
We do not sell online. If you are interested in something, please contact us or stop by the store. Please remember that all items are sold in AS-IS condition. Be certain to look over the item and accept its condition before purchase. Also, take measurements of the area the item is to go into, doorways, elevator, etc. We do not accept returns.
Checks are cut on the 15th of every month. If you are within 20 miles of the store you will have to come in to the store to pick up your check. Remember to bring ID. If someone else will be picking up we will need emailed authorization from you. If you are outside of 20 miles from our store, we will mail your check. You are paid on the 15th of each month for any items that sold from the previous month. Items sold this month will appear on next month's check. You can log in here to check your inventory and payouts.
Some things to keep in mind for your appointment:
- Please schedule your time to allow you to stay for your entire appointment. We have allocated one hour for you.
- We will provide ONE person to help you unload. If more than one person is required, please be prepared to assist us. We will not be responsible for any damage that occurs while unloading.
- There is a 15 item limit for this appointment. If you are bringing more than 15 items there is a maximum of 25 items and we must know in advance to book additional time. Depending on availability we may have to offer a new appointment date in order to accommodate the extra time required.
- Furniture, China, Chandeliers, Art and Rugs, must be pre-approved (if you have not already done so, please email a picture in advance of your appointment so that we do not waste your time and / or effort)
- All items should be cleaned / polished before your appointment
- If you are more than 15 minutes late for your appointment we may not be able to accommodate you at that time and may need to re-schedule.
Please call one hour in advance so we can have your item(s) ready for you.
Bring your receipt of purchase. If you are sending someone else to pick up your purchase, please send an email to us letting us know whom you authorize us to release it to.
Be prepared... Bring a vehicle large enough, bring your own blankets, straps, cushions, twine, rope, etc.
Park in front of the overhead garage door and come into the store to inform us that you are here to pick up your item(s).
We will be happy to provide ONE person to assist you, but, be ready to do some lifting!
Keep in mind that Encore Interiors bears no responsibility for any damage that may occur during the loading process.
Items must be picked up within 7 days of purchase.
Pick-Ups are handled on a first come, first served basis.
You will receive a phone call the afternoon before your delivery to give you a 2 hour delivery window.
If you live in a condo, let the building know of the delivery date. If the building requires a Certificate of Insurance, please contact us.
If an item will not fit in an elevator, through a doorway, or in a stairwell, we will not refund the purchase.
Please measure carefully before you purchase.
Please make us aware before your delivery of any special circumstances. Such as - Do items have to go up stairs or have you had delivery issues before?
Please fill out the address change form here and email it from your email address on file.
No. We only accept consignment. What is consignment? Please click here to learn more.
We are open from 10 AM - 6 PM daily.
We are closed on Thanksgiving, Christmas Eve, Christmas Day, and Easter.
We do not sell online. If you are interested in something, please contact us or stop by the store. Please remember that all items are sold in AS-IS condition. Be certain to look over the item and accept its condition before purchase. Also, take measurements of the area the item is to go into, doorways, elevator, etc. We do not accept returns.
Checks are cut on the 15th of every month. If you are within 20 miles of the store you will have to come in to the store to pick up your check. Remember to bring ID. If someone else will be picking up we will need emailed authorization from you. If you are outside of 20 miles from our store, we will mail your check. You are paid on the 15th of each month for any items that sold from the previous month. Items sold this month will appear on next month's check. You can log in here to check your inventory and payouts.
Some things to keep in mind for your appointment:
- Please schedule your time to allow you to stay for your entire appointment. We have allocated one hour for you.
- We will provide ONE person to help you unload. If more than one person is required, please be prepared to assist us. We will not be responsible for any damage that occurs while unloading.
- There is a 15 item limit for this appointment. If you are bringing more than 15 items there is a maximum of 25 items and we must know in advance to book additional time. Depending on availability we may have to offer a new appointment date in order to accommodate the extra time required.
- Furniture, China, Chandeliers, Art and Rugs, must be pre-approved (if you have not already done so, please email a picture in advance of your appointment so that we do not waste your time and / or effort)
- All items should be cleaned / polished before your appointment
- If you are more than 15 minutes late for your appointment we may not be able to accommodate you at that time and may need to re-schedule.
Please fill out the address change form here and email it from your email address on file.
Pick-up service is available for a charge of $175.00 for up to 18 items if located within 20 miles of the store. Additional charges will apply for more than 18 items and/or more than 20 miles from the store.
Please call one hour in advance so we can have your item(s) ready for you.
Bring your receipt of purchase. If you are sending someone else to pick up your purchase, please send an email to us letting us know whom you authorize us to release it to.
Be prepared... Bring a vehicle large enough, bring your own blankets, straps, cushions, twine, rope, etc.
Park in front of the overhead garage door and come into the store to inform us that you are here to pick up your item(s).
We will be happy to provide ONE person to assist you, but, be ready to do some lifting!
Keep in mind that Encore Interiors bears no responsibility for any damage that may occur during the loading process.
Items must be picked up within 7 days of purchase.
Pick-Ups are handled on a first come, first served basis.
You will receive a phone call the afternoon before your delivery to give you a 2 hour delivery window.
If you live in a condo, let the building know of the delivery date. If the building requires a Certificate of Insurance, please contact us.
If an item will not fit in an elevator, through a doorway, or in a stairwell, we will not refund the purchase.
Please measure carefully before you purchase.
Please make us aware before your delivery of any special circumstances. Such as - Do items have to go up stairs or have you had delivery issues before?
